IK Multimedia SECURE Personal User Area
 
In order to make our tech support service quicker and more efficient we have created a new personal user area. By accessing this area every registered users will be able to
• Submit a support request. Support requests received using this form will follow a preferenced line and will be answered first within our traditional 24 hours lead time (business hours).
• Edit user's own personal and product data. Did you change e-mail, address or lost your serial number? Here you can edit all your personal and product data and recall your serial numbers easyly.
•Download software update and free content. According to the GrooveMaker® version you've registered here you'll find the latest updates and free content.
 
Enter the Personal User Area
 
IMPORTANT: this link will connect you to the login for your personal user area. Being a site that only you can access, the old username: gmuser // password: grove123 or username: gm20user // password: acddhmst, will no longer work. You have to use your personal login instead. We already sent a personal login to all our registered customers, via e-mail. If you changed e-mail address and did not receive a new login, please contact us.